We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 14 customer ratings
14 reviews
100% of buyers enjoyed this product!
5 stars
( 14 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
G***a –
Frying Pan is excellent, without oil is very good cooking, it is more convenient to use a thin silicone spatula to flip, as the pancake from the shape slips away))) the diameter of the pan is bigger than the diameter of the large circle of the electric cooker, therefore, a couple of pancakes bake longer, they heat up longer. You need to be able to put it in the middle. I was waiting for a frying pan, I finally got it. You can cook pancakes, eggs, cheeses, kittens without excess flour for forming and without oil! Suggest 100%! Great goods!
Rated 5 out of 5
Customer –
The item is the same as in the image and in the description The article comes disassembled in 2 parts, the handle and the pan and they are easily assembled using 2 screws I have already used the article and the truth is that fried eggs come out very good and prevent the oil from leaking Easy to clean Good value for money Recommended your purchase
Rated 5 out of 5
G***a –
The wife said that the frying pan is just a bomb!!! Twice as fast and neat as in a conventional frying pan.
Rated 5 out of 5
A***n –
Delivered to St. Petersburg in 3 days, courier to the house. Packed in a box and foam. Nothing hurt. The handle from the base was separate, it must be screwed on its own. In general, I’m delighted with the frying pan! Fire the oil without oil quickly, beautifully, smoothly and nothing burned! Excellent shot with a silicone shovel. Super! Thank you
Rated 5 out of 5
Customer –
Very good purchase, send quickly. Stove conforms to the photo. Light acout on the side of the stove. However, I recommend.
Rated 5 out of 5
A***a –
The pan reached Peter in 5 days, then courier delivery worked, right to the door. Frying Pan is light, comfortable. The girl is delighted))) nothing burns, wary that the bottom is not fully bent, and only in the places of cells (but maybe so planned). They did not burn, they spent a minimum of oil))) we recommend
Rated 5 out of 5
T*** –
Cool frying pan! I was very pleased, nothing sticks. Delivery fast, the parcel brought the courier home. Suggest to buy
Rated 5 out of 5
O***a –
It came quickly 10 days before Krasnodar. all the whole. You can fry without lubricating, does not stick and does not burn. Happy. I will still order as a gift)))
Rated 5 out of 5
H***h –
Good night! Unexpectedly fast delivery to Kiev in ten days))) packed in an air oblong pupyrku))) frying Pan is light and I like that very quickly and cool prepares an egg. I recommend the store and his store. Everything is extremely fast, clear! So, as it is necessary for a good store that takes care of their customers. Hold on!
Rated 5 out of 5
P***n –
It’s a wonderful meal for the Olok. That’s what matters. Brought a box for the size of a frying pan without a removable handle, cardboard and foam. Courier IML.
Rated 5 out of 5
K***a –
Frying Pan chic! Nothing burns, very satisfied with the purchase
Rated 5 out of 5
C*** –
Item as described. Used I the pan yet, but it is healing, was super well packed and the shipping went also quite quickly.
Rated 5 out of 5
E***a –
I received a pan today (courier to the house). At first it seemed great to me and I decided to use it at once, prepared capkakes. And I liked it so much!!! Heats up completely, fires evenly, does not burn anywhere! I’m very happy!!! Thank you so much!
Rated 5 out of 5
J***S –
Very useful frying pan. Strong and suitable material for ceramic ceramics. Perfect for making pancakes, eggs, tortillas,. We are very happy with your purchase.
G***a –
Frying Pan is excellent, without oil is very good cooking, it is more convenient to use a thin silicone spatula to flip, as the pancake from the shape slips away))) the diameter of the pan is bigger than the diameter of the large circle of the electric cooker, therefore, a couple of pancakes bake longer, they heat up longer. You need to be able to put it in the middle. I was waiting for a frying pan, I finally got it. You can cook pancakes, eggs, cheeses, kittens without excess flour for forming and without oil! Suggest 100%! Great goods!
Customer –
The item is the same as in the image and in the description The article comes disassembled in 2 parts, the handle and the pan and they are easily assembled using 2 screws I have already used the article and the truth is that fried eggs come out very good and prevent the oil from leaking Easy to clean Good value for money Recommended your purchase
G***a –
The wife said that the frying pan is just a bomb!!! Twice as fast and neat as in a conventional frying pan.
A***n –
Delivered to St. Petersburg in 3 days, courier to the house. Packed in a box and foam. Nothing hurt. The handle from the base was separate, it must be screwed on its own. In general, I’m delighted with the frying pan! Fire the oil without oil quickly, beautifully, smoothly and nothing burned! Excellent shot with a silicone shovel. Super! Thank you
Customer –
Very good purchase, send quickly. Stove conforms to the photo. Light acout on the side of the stove. However, I recommend.
A***a –
The pan reached Peter in 5 days, then courier delivery worked, right to the door. Frying Pan is light, comfortable. The girl is delighted))) nothing burns, wary that the bottom is not fully bent, and only in the places of cells (but maybe so planned). They did not burn, they spent a minimum of oil))) we recommend
T*** –
Cool frying pan! I was very pleased, nothing sticks. Delivery fast, the parcel brought the courier home. Suggest to buy
O***a –
It came quickly 10 days before Krasnodar. all the whole. You can fry without lubricating, does not stick and does not burn. Happy. I will still order as a gift)))
H***h –
Good night! Unexpectedly fast delivery to Kiev in ten days))) packed in an air oblong pupyrku))) frying Pan is light and I like that very quickly and cool prepares an egg. I recommend the store and his store. Everything is extremely fast, clear! So, as it is necessary for a good store that takes care of their customers. Hold on!
P***n –
It’s a wonderful meal for the Olok. That’s what matters. Brought a box for the size of a frying pan without a removable handle, cardboard and foam. Courier IML.
K***a –
Frying Pan chic! Nothing burns, very satisfied with the purchase
C*** –
Item as described. Used I the pan yet, but it is healing, was super well packed and the shipping went also quite quickly.
E***a –
I received a pan today (courier to the house). At first it seemed great to me and I decided to use it at once, prepared capkakes. And I liked it so much!!! Heats up completely, fires evenly, does not burn anywhere! I’m very happy!!! Thank you so much!
J***S –
Very useful frying pan. Strong and suitable material for ceramic ceramics. Perfect for making pancakes, eggs, tortillas,. We are very happy with your purchase.